Data & Privacy

CK66 Privacy Policy — How We Protect Your Data

At CK66, your personal information is handled with care. This privacy policy explains exactly what data we collect, why we collect it, and how we keep it safe. No surprises, no hidden practices.

Last updated: January 2025

Our Privacy Commitments to You

CK66 takes data privacy seriously. Here are the core commitments we make to every player on the platform.

Your Data Is Encrypted

All data transmitted between your device and CK66 is protected using industry-standard SSL/TLS encryption. Whether you're depositing via bKash, placing a bet, or updating your profile, your information travels securely. CK66 never stores sensitive payment details in plain text.

We Never Sell Your Data

CK66 does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only to operate your account, process transactions, and improve the ck66 platform. We share data with third parties only where strictly necessary and always under confidentiality agreements.

Minimal Data Collection

CK66 only collects the data we actually need. We don't ask for information that isn't relevant to running your account or complying with our legal obligations. If we don't need it, we don't collect it — that's the ck66 approach to data minimisation.

You Control Your Data

CK66 gives you meaningful control over your personal data. You can request access to the data we hold about you, ask us to correct inaccuracies, or request deletion of your account and associated data. Contact ck66 support to exercise any of these rights at any time.

Opt Out of Marketing

CK66 sends promotional emails and notifications only to players who have opted in. You can unsubscribe from marketing communications at any time through your account settings or by contacting support. Opting out of marketing does not affect your ability to use the ck66 platform.

Compliant with Data Standards

CK66 follows recognised data protection standards in how we collect, store, and process personal information. Our privacy practices are reviewed regularly to ensure they remain current and appropriate. We take our obligations to players seriously and update our policies when standards change.

Your Privacy Matters at CK66

This Privacy Policy applies to all users of the CK66 platform, including the website at ck66.xyz and the CK66 mobile app. By registering an account or using any part of the ck66 platform, you confirm that you have read and understood this policy. If you have questions, contact us at [email protected].

1 Introduction

CK66 is committed to protecting the privacy of every player who uses the platform. This Privacy Policy explains how CK66 collects, uses, stores, and protects your personal information when you register an account, make deposits, place bets, or interact with any part of the ck66 website or mobile application.

We understand that privacy is important to our players in Bangladesh. When you share your personal details with CK66 — whether it's your name, mobile number, or payment information — you're trusting us to handle it responsibly. CK66 takes that trust seriously and has put in place clear policies and technical safeguards to protect your data at every step.

This policy is written in plain English so that every player can understand it. We have avoided legal jargon where possible. If anything is unclear, please reach out to the CK66 support team and we will be happy to explain further.


2 Data We Collect

CK66 collects personal data that is necessary to operate your account, process transactions, and comply with legal obligations. The types of data we collect fall into the following categories:

Data Type Examples Purpose
Identity Data Full name, date of birth, national ID number Account verification and KYC compliance
Contact Data Mobile number, email address Account communication and support
Financial Data bKash/Nagad number, transaction history Processing deposits and withdrawals
Technical Data IP address, device type, browser, OS Security, fraud prevention, platform optimisation
Usage Data Pages visited, bets placed, games played, session duration Platform improvement and responsible gaming monitoring
Communications Data Support chat logs, email correspondence Customer service and dispute resolution

CK66 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.


3 How We Collect Your Data

CK66 collects your personal data through several channels. Understanding how your data reaches us helps you stay informed about your privacy at every touchpoint on the ck66 platform.

  • Registration: When you create a CK66 account, you provide your name, mobile number, email address, and date of birth directly to us.
  • Deposits and Withdrawals: When you make a payment via bKash, Nagad, Rocket, or bank transfer, CK66 receives transaction details necessary to process and record the payment.
  • Identity Verification: When you submit documents for KYC verification, CK66 collects copies of your ID or other documents you provide.
  • Platform Usage: CK66 automatically collects technical and usage data as you browse the website or use the app, including your IP address, device information, and betting activity.
  • Customer Support: When you contact CK66 support via live chat or email, we collect the content of those communications.
  • Cookies and Tracking: CK66 uses cookies and similar technologies to collect data about how you interact with the platform. See Section 8 for full details.

4 How We Use Your Data

CK66 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are unrelated to your CK66 account or that you would not reasonably expect.

  • To create and manage your CK66 player account.
  • To process deposits, withdrawals, and betting transactions accurately and securely.
  • To verify your identity and age as required by our responsible gaming and anti-fraud obligations.
  • To detect and prevent fraud, money laundering, and other illegal activity on the ck66 platform.
  • To provide customer support and resolve disputes or complaints.
  • To send you account-related notifications such as deposit confirmations, withdrawal updates, and security alerts.
  • To send promotional offers and bonuses — only if you have opted in to marketing communications.
  • To monitor your betting activity for responsible gaming purposes and apply limits if necessary.
  • To improve the CK66 platform, fix bugs, and develop new features based on how players use the service.
  • To comply with applicable laws and regulatory requirements.
We Only Use Data for Stated Purposes

CK66 will not use your personal data for any purpose that is not listed in this policy without first notifying you and, where required, obtaining your consent. If our use of your data changes, we will update this policy and inform you.


5 Sharing Your Data

CK66 does not sell your personal data to third parties. However, in order to operate the platform effectively and comply with legal obligations, CK66 may share your data with certain trusted third parties in specific circumstances.

  • Payment Processors: CK66 shares necessary transaction data with payment providers such as bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
  • Identity Verification Services: CK66 may use third-party KYC providers to verify your identity documents. These providers are bound by strict confidentiality agreements.
  • Game Software Providers: CK66 works with providers such as Pragmatic Play and Vivo Gaming to deliver casino and live dealer games. These providers may receive limited technical data necessary to run the games.
  • Fraud Prevention Services: CK66 may share data with fraud detection and anti-money laundering service providers to protect the platform and its players.
  • Legal Authorities: CK66 will disclose personal data to law enforcement or regulatory authorities if required to do so by law or in response to a valid legal request.

All third parties with whom CK66 shares data are required to handle it securely and use it only for the specific purpose for which it was shared. CK66 does not permit third parties to use your data for their own marketing purposes.


6 Data Retention

CK66 retains your personal data for as long as your account is active and for a reasonable period after account closure. The specific retention periods depend on the type of data and the purpose for which it was collected.

  • Account and identity data is retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
  • Transaction records are retained for 7 years for financial compliance purposes.
  • Customer support communications are retained for 2 years after the last interaction.
  • Technical and usage data collected via cookies may be retained for up to 12 months.

After the applicable retention period, CK66 will securely delete or anonymise your personal data so that it can no longer be linked back to you. If you request deletion of your account before the retention period expires, CK66 will delete all data that is not required to be retained by law.

Legal Retention Requirements

Even if you close your CK66 account, certain data must be retained for legal and regulatory compliance purposes. CK66 cannot delete this data upon request, but it will not be used for any other purpose during the retention period.


7 Security Measures

CK66 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse. These measures are reviewed and updated regularly to keep pace with evolving security standards.

  • All data transmitted between your device and CK66 is encrypted using SSL/TLS protocols.
  • Player passwords are stored using strong one-way hashing — CK66 staff cannot see your password.
  • Access to personal data within CK66 is restricted to staff who need it to perform their job functions.
  • CK66 systems are monitored continuously for suspicious activity and potential security breaches.
  • Regular security audits and penetration testing are conducted on the ck66 platform.
  • Two-factor authentication is available for player accounts and is strongly recommended.

While CK66 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your CK66 account and never share your login details with anyone.


8 Cookies

CK66 uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and collect analytics data. A cookie is a small text file stored on your device when you visit a website.

Cookie Type Purpose Can Be Disabled?
Essential Cookies Required for the CK66 platform to function — login sessions, security tokens No — required for basic functionality
Analytics Cookies Help CK66 understand how players use the platform so we can improve it Yes — via cookie settings
Preference Cookies Remember your language, display settings, and other preferences Yes — via cookie settings
Marketing Cookies Used to deliver relevant promotions and track campaign effectiveness Yes — via cookie settings or browser

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the CK66 platform. Essential cookies cannot be disabled as they are required for the platform to operate correctly.


9 Your Rights

As a CK66 player, you have rights over your personal data. CK66 respects these rights and will respond to any requests promptly. To exercise any of the rights below, contact the CK66 support team at [email protected].

Right to Access

Request a copy of the personal data CK66 holds about you. We will provide this within 30 days of your request.

Right to Rectification

Ask CK66 to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.

Right to Restriction

Ask CK66 to restrict processing of your data in certain circumstances, such as while a dispute is being resolved.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service if you wish.

Right to Object

Object to CK66 processing your data for direct marketing purposes at any time. We will stop immediately upon receiving your request.


10 Minors

CK66 is strictly an adult platform. The service is not intended for, and should not be used by, anyone under the age of 18. CK66 does not knowingly collect personal data from minors. If you are a parent or guardian and believe that a minor has registered an account with CK66, please contact us immediately at [email protected].

Upon receiving a verified report that a minor has created a CK66 account, we will close the account immediately, delete all associated personal data, and return any deposited funds to the payment source. CK66 takes its obligations regarding minors extremely seriously.


11 Changes to This Policy

CK66 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.

For significant changes that materially affect how we use your personal data, CK66 will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of the CK66 platform after an updated policy is published constitutes your acceptance of the changes.

We recommend checking this page periodically so you are always aware of how CK66 handles your personal information. If you disagree with any changes to this policy, you should stop using the platform and contact support to close your account.


12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way CK66 handles your personal data, please get in touch with the support team. We aim to respond to all privacy-related enquiries within 5 business days.

CK66 Privacy Contact

Email: [email protected]  |  Live Chat: Available 24/7 via your CK66 account dashboard  |  Response time: under 5 minutes via live chat, within 5 business days via email for privacy requests.

For questions about your account terms, visit the Terms and Conditions page. For responsible gaming tools and self-exclusion options, visit the Responsible Gaming page. General platform questions are answered on the FAQ page.

Safe & Secure at CK66

Your Data Is Safe — Join CK66 with Confidence

CK66 protects your personal information with industry-standard encryption and a strict no-sell data policy. Register today and enjoy sports betting and live casino games with complete peace of mind.